Healthcare at your
doorstep — fast,
safe & professional.
FamilyDoc connects patients with verified healthcare providers for home visits, teleconsultation, and allied services — with real-time updates, clear workflows, and full support.
⚠️ Disclaimer: FamilyDoc is not a substitute for hospital emergency care. For critical emergencies, contact local emergency services immediately.
Core Healthcare Services
A clean set of services designed to scale — with consistent patient and provider workflows.
Doctor, Nurse, or Provider visits at home with scheduling, real-time assignment, and live status updates throughout the visit.
Secure online consultations with full documentation, digital prescriptions, and structured follow-up workflows.
Fast-track dispatch workflows with triage prompts, escalation guidance, and priority assignment for urgent cases.
Everything your care platform needs
FamilyDoc is built with the operational depth to handle real-world healthcare workflows — not just bookings.
Document collection, review queue, approval/rejection workflows — every provider is vetted before being dispatched.
Live booking state tracking — Requested → Assigned → In-Progress → Completed — with provider ETA updates.
Transparent payment flows, digital invoices, cancellation/refund policies, and financial reporting for admins.
Manage health profiles for your entire family — book on behalf of elders, children, or dependants with ease.
Structured clinical notes, digital prescriptions, and visit history — all stored and accessible post-visit.
Built-in support ticketing for patients and providers — with SLAs, escalation paths, and admin oversight.
How it works
Simple, consistent, and auditable — built to reduce patient confusion and operational friction.
Choose your service, location, and preferred slot. Add symptoms and notes.
Nearest eligible, verified provider is assigned with credential checks.
Care delivered at home or online — with live status and service transparency.
Invoice, visit notes, prescription, and a support ticket if needed.
Two apps, one platform
A clear separation between patient and provider experiences — improving usability and operational control.
📱 For Patients — Care-Seeker App
Everything a patient needs to book, track, and manage their healthcare from one app.
- Book a visit — home visit, teleconsult, or SOS
- Live tracking — know exactly where your provider is
- Family profiles — manage care for the whole household
- History & records — visits, prescriptions, invoices
- Payments — secure, transparent, and refundable
🩺 For Providers — Provider App
A dedicated app for doctors, nurses, and allied health professionals to manage their work.
- Onboarding — document upload and verification status
- Job management — accept, start, and complete bookings
- Availability control — set hours, zones, and service types
- Clinical notes — capture visit details and prescriptions
- Admin portal — dispatch, finance & analytics dashboard
Built on trust
Designed with verification, data hygiene, and responsible healthcare communication in mind.
Document collection, review queue, approval/rejection status and access restrictions — every provider is vetted.
Clear booking states, role-based access, customer support tracking and full operational audit trail.
Refund and cancellation rules, consent prompts, emergency disclaimers — clear to both patients and providers.
Contact us
Tell us what you're building or the pilot you want to run — we'll respond quickly.
📧 admin@familydoc.co.in
📞 +91 86670 05244
📍 Chennai, Tamil Nadu, India